Being very aware and seeing your rating or user stars in Didi is essential, indeed your reputation is very relevant. This is also true of the acceptance rate, but what to do if the acceptance rate drops and trips completed in DIDI due to a system error? If you have this problem, keep reading.
The acceptance rate and completed trips in DIDI – System errors
The problem is the following, as you surely know, the acceptance rate is very relevant when working with Didi. In fact, it is essential that you know what the acceptance rate is in didi if you plan to dedicate yourself completely to working with this company.
The bottom line is that declining too many trips can affect your acceptance rate, which in other words causes issues with bonuses and guaranteed earnings to work. Certainly, these gains are a fundamental aspect and nobody would want to lose them.
Having a low acceptance rate means that you can lose trips in the future. Therefore, we conclude that it is essential to manage an acceptance rate as high as possible.
Now, there is an inconvenience that many users have been complaining about and that we will talk about next. We refer to system errors that affect the acceptance rate.
Errors in Didi that affect the acceptance rate
In recent months, many users have already complained about problems with the system and the acceptance rate. The inconvenience arises when requests are rejected, which fall into the category of “Rejection allowed”.
As you may know, when the “Decline Allowed” message appears, you should have the ability to decline such trips. Clearly, it is not recommended to reject many trips in a row, because in this way you will inevitably have problems with the platform.
Still, many times rejecting a trip with the message “Reject allowed” usually affects the acceptance rate and this should not be the case. In fact, in more extreme cases, some accepted trips can appear as rejected, being something even worse than what was shown before.
What has been said is very unpleasant, but it is possibly due to a programming error in the platform. Didi is aware of the problem, but there may not be a perfect solution by the time she reads this. Given this, we advise you to take certain measures that can help you in the future.
How to solve this problem with the acceptance rate
Didi can be very reluctant when it comes to things like this, so if you contact them, you may be asked to provide proof of the issue. In other words, the platform may require you to have a screenshot of the request where the message “Rejection allowed” is displayed. Clearly this is not a very common thing, since most people simply do not capture this message.
In any case, seeing that the problem, although it is not very common, it can occur, so it is best that from now on you try to take screenshots as much as possible. Clearly you don’t have to do it for all the trips you accept, only save the captures for those trips you want to reject.
As we pointed out before, it is not the ideal solution, but even if your acceptance rate has been affected, in the future you can free yourself from this problem. Therefore, make captures constantly, lest an error arise that can affect you, at least do this until the problem has been completely solved by Didi.
Finally, if for some reason you no longer want to receive trips, there is also the possibility to activate or deactivate trip requests in DiDi Driver, but this would be a last resort.
