Just as FedEx has its shipping rules, the USPS also has its guidelines, as well as actions you should take if you lose a package. That is why today we will guide you on how to claim a lost package with the USPS in the United States – Very easy.
Check before
It is recommended that before making a claim, you verify certain things, so please be aware of the following before using the USPS platform to make a claim for a lost package.
Carry out constant checks
Before getting alarmed, it would be wise to check if there is a delay. Sometimes, due to different causes, delays can arise, in fact, the whole issue of the pandemic in 2020, generated considerable delays in these services.
For this reason, before being alarmed because your package does not arrive, constantly check the status of the shipment. In other words, just like order tracking on AliExpress or other companies, USPS provides tools for it. For this we must use the tracking tool provided by USPS. To check the status of your shipment, simply access the USPS package tracking page and enter the tracking number.
There you will be shown the condition of the package, check the status update dates and only if there is a delay of more than seven days, it could be considered that your package is lost.
Verify that the package has not been delivered to a family member/neighbor
On many occasions, the packages are actually delivered, but the recipient is not aware of it. If there was someone in your household the day your package arrived, a family member may have received it. On certain occasions, the package can be delivered this way, as long as the address matches perfectly.
Also, although less likely, a neighbor may have received it. Therefore, contact your relatives or neighbors in order to verify this information. It is possible that your package is in the hands of a relative or neighbor and that they simply forgot to notify you.
Reasons to be alarmed
If after doing the above verification, too much time has passed (more than seven days) and the status is not updated, your package may be lost. In turn, check that it does not appear as ‘Delivered’, if so, there is a possibility that your package has been stolen.
If the above is similar to your case, then you could opt for the different methods with which a lost package can be claimed with USPS in the United States.
Claim a lost package at USPS
If I have already checked all of the above and there is still no sign of your package, you can proceed with contacting the USPS directly. USPS provides several thoughtful options for lost packages, just read the following information carefully.
Have all the relevant information at hand
To make a claim related to a lost shipment, you will need to have all the required information at hand. For this reason, it gathers relevant information such as the tracking number, the purchase invoices, the addresses of both the sender and the recipient, the total value of the product and a description of it.
Make the formal request before a trace
As we pointed out before, if you have not received your package after seven business days have elapsed, USPS offers the possibility of making a lost package claim. Given this, the company is responsible for searching for your package, with the purpose of finding it.
To proceed with the search request, go to this USPS lost package link. To start with the application, you simply have to click on Start Your Form/Start your Form. There you must fill in the data requested by USPS.
Finally, if you want to resort directly to the missing packet system, you must click on the Start Your Missing Mail Search button. As you will see, the page requires you to provide information such as the one previously mentioned.
Please note that this entire process will require registration or an account with USPS. If you don’t have it, just sign up and start the process over again. On the other hand, if you are in Spain, remember that you can send a package through Wallapop, a new and interesting proposal.
