I thought Vodafone had made a mistake on my bill: now I know that many numbers I thought were free are not.

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The arrival of unlimited calling plans has caused many of us to make the mistake of thinking that all numbers are included in them. The reality, however, is quite different: there are still many numbers that can cause us to pay extra on our plan. We will tell you all about it.

Although most of the telephone companies in our country offer different rates that include unlimited calls, we do not always take into account that there are still many numbers that have a special pricing and, therefore, will cause us an additional cost on our bill.

This is precisely what has happened to a user of X, who warns that some numbers he has had to call recently, such as 091, are not included in the Vodafone unlimited callsIt is important to note that this is not a Vodafone policy, but rather it occurs with all operators in our country, since everything is regulated in the National Numbering Plan, which is responsible for determining which social interest services have a cost and which do not.

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Vodafone Spain

@vodafone_es

@conservadorrab1 @policia @conservadorrab1 Hello! 😊 In this link https://t.co/77HlUqoAyy on our website we have all the details about the special rate numbers (both free and paid) 👌 For any questions you can write to us by private message https://t.co/idemLmtRZ9

What premium rate numbers are available to you | Vodafone Personal Help
From ayudacliente.vodafone.es

August 26, 2024 • 22:47


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Numbers with cost

Numbers with a cost are, for example, those that begin with 118 and their last two digits change: 11887, 11827, etc. Numbers beginning with 704, which are used to redirect a specific call to another number nationwide, are also not included and cost the same as a national call, depending on the operator.

If we want to make a call to numbers 803 / 806 / 807 They also have a cost. Depending on the fourth digit, this will be more or less high. A similar situation to 901 numbers, which are considered partial collectionsince one part is assumed by the caller and the other by the receiver. They are mainly used as a contact channel for the Public Administration.

The numbers 907 They offer all kinds of content, such as entertainment, and are blocked by default. We have to ask our operator for dial-up access to enable these calls. You can check all the cost numbers at this link.

Short numbers

We should also note that short numbers, like 060, They are considered services of social value. They belong to public entities, such as the National Police or the Civil Guard, for example, and they also have an extra cost to take into account.

All these numbers are required to inform at the beginning of the call of the maximum price per minute with taxes included. At the same time, they must also provide information on the maximum duration of the call, the minimum legal age required to use this service and, finally, whether it is an internet connection number.

In addition to all of the above, we should also know that there are toll-free numbers that we can call whenever we need to without worrying about possible charges on our rate. These are the number 112, which allows us to connect with the emergency services of our country for free, and the 800/900 numbers. In this case, they are used by companies to provide emergency services. Telephone assistance and they are also free.

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