Prepaid cards have their own conditions to function correctly when we are abroad. It is important to know them so as not to be incommunicado at the most inopportune moment and, in addition, activate the relevant plans to have service beyond our borders.
Technology has advanced enough in recent years so that users can make normal use of our devices both inside our borders and outside them. However, this does not mean that we do not have to worry before going on a trip to know what the conditions of our operator are When we are abroad, Since there may be any of them that, if not fulfilling, leave us incommunicado at the least expected moment.
This has been what happened to a Orange user, who has contacted the company through the Orange Official Community Forum to inform that when you reach a foreign country it has run out of line and cannot use its Normality line. The reason, however, does not obey A technical problem. But to a condition that all prepaid lines have to work from a foreign country.
The condition for your line to work outside Spain
In Spain, your Orange Prepaid line can be used even when you have no balance, if you have the calls and data hired through any of the compatible rates that have already been paid. However, the same does not happen when we visit a foreign country.
Orange has as a condition for the prepaid lines that always have some balance, even if it is a cent, so that the line works Out of Spain. It doesn’t matter if it is a country that belongs to European Economic Space Or that they are out of it, they must always have some balance. So if you have a scheduled trip for the coming months, we recommend that you interest this issue and get in touch with the operator to clarify any questions about it.
Care with the cost of calls
Orange has also taken the opportunity to remember that if we do not have the active EveryWhere module, Data connections and calls may have cost outside our rate. If we do not take into account this service, we can trust that all the consumption we make abroad can be included in our rate, but it really is not. Which can cause a series of charges on our card that end up leaving us without a balance ahead of time and, as a consequence, without mobile service abroad.
Check your configuration well and get in contact with customer service in the event that it is necessary before going on a trip to avoid problems such as those who have expressed users who have participated in the Orange community for this reason.
