This is the only reason why you can lose your accumulated gigabytes in Simyo

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One of the services that Simyo offers its customers is the possibility of accumulating unused gigabytes that are included in our rate. However, the company also includes in its conditions the possibility of losing everything accumulated in certain circumstances.

Simyo does not have unlimited data in its portfolio of rates. However, for many users it is not necessary. Even more so if we take into account the possibility that the company offers us to accumulate all the unused data that allows us to have a certain flexibility in those months in which we make greater use of our smartphone. As is usual, for example, during the summer.

In addition, unlike other operators, Simyo offers us the possibility of accumulate data for three months. Therefore, if We manage our rate well, We can always have more gigabytes than we initially contracted to use in case of emergency. But did you know that it is also possible to lose the data you have accumulated over the last few months?

Don’t lose your accumulated gigabytes

Simyo allows us to change between rates depending on the consumption forecast we are going to make. It is quite common that during the summer season, for example, we contract a rate that includes a greater amount of gigabytes. While the rest of the year, when we have more WiFi availability, a rate with a smaller amount of data may be better suited to our use. In this case, the accumulated gigabytes will always be available, regardless of the rate we choose.

Although, yes, Simyo sets a condition: we must always have an active data bonus. If we disable it for any reason, trusting that we will be able to use the accumulated gigabytes, we lose everything accumulated, as we can see in the following publication by X after a user’s question.

Image twitter user

simyo Spain

@simyo_es

@AlmagroDionisio Yes, the accumulated gigabytes are maintained as long as the change is to a plan with data. If you remove the data bonuses, you will lose what you have accumulated. + info -> https://t.co/yyUMecXPGU

Accumulable Megas | Simyo
From blog.simyo.es

August 19, 2024 • 09:59


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In addition, the company also explains that in the event that we change prepaid to contract or we make a change of ownership, we would also lose what we have accumulated. Therefore, the best recommendation is to consult with the operator any changes we have planned to avoid surprises.

How the accumulated data is consumed

One of the most frequent doubts among the operator’s users is knowing how to consume the accumulated data. Simyo explains that the oldest accumulated gigabytes are used up first and, once consumed, they move on to the most recent gigabytes. Until reaching the data included in our rate. In addition, it is worth bearing in mind that all current packages allow you to accumulate gigabytes. The only packages that do not allow you to accumulate are those that are discontinued.

Now that we know the reason why we can lose all the accumulated gigabytes, it is advisable to think twice before deactivating any contracted bonus. It is better to reduce the data included our rate for, In this way, we can continue to take advantage of everything we have not spent during the previous months.

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