Until August 1, being a DAZN subscriber was easy. You only had a single plan, so you did not need to make any changes to your subscription to the sports platform other than to cancel it if you wanted to.
However, from August 1 the subscription rates were extended, coinciding with the arrival of LaLiga from this same weekend. What happens if you had the operator payment, but want to make changes? That DAZN won’t let you.
DAZN and pay by carrier bill
The addition of different types of services to the operator’s bill adds convenience to the payment of different charges in a unified way. That is why DAZN also allowed your operator to take care of charging you the payment of the monthly fee without much problem.
Now, on the other hand, this system is an additional inconvenience, because when you change the subscription plan (or at least try) you can find the following error message.
“Your subscription is managed by [nombre del operador]. If you want to modify or cancel it, please contact [nombre del operador]».
How to change your subscription
If you had a DAZN subscription and have now been automatically switched to the DAZN Essential plan, you will now need to contact your operator’s customer service department.
The problem is that the customer service department can not be enough and they can not attend to your query, which leads you to an infinite loop in which the solution is simpler and saves you headaches.
Try to cancel your subscription to third parties through your operator, either because customer service allows you to do so by putting fewer problems in the process, or by blocking this type of third-party charges, which will de facto terminate it.
In this case, you will be able to create a new account with direct contracting and save yourself the trouble of depending directly on DAZN for the payment of services and their customer service.
The advantages of contracting DAZN with an operator
Beyond the convenience of paying as much as possible on the same bill, which is handled by your operator, the process does not usually result in any savings.
However, it does have other types of advantages such as being able to enjoy DAZN as part of the programming on Movistar Plus+ or Orange TV and being able to watch 50% of LaLiga football on these channels integrated into the deco.
In addition, with the agreement between MásMóvil and DAZN, Yoigo customers will have a discount of 5 euros for those customers who have Fiber with Infinite Gigs and Agile TV and contract DAZN Total.
