When we choose a new operator to have internet service at home, it is normal to feel a certain urgency to have the installation carried out in the shortest possible time. But, what are the deadlines of each operator? In this article, we tell you what O2’s deadlines are.
The growing competitiveness that exists in the telecommunications sector means that users have a large number of options to choose from when we want to hire our fiber service. In some cases, we already have a service provider that provides us with the connection and we want to change to another one with better conditions. In other cases, we have recently moved and we still do not have a company that has carried out the relevant installation of the fibre network and, therefore, we have to process a new registration.
The common denominator between both situations is the urgency that is usually the norm so that we do not have to wait long until the installation is carried out. However, there are many factors that can cause a certain delay in this process. In the case of O2, the company offers different deadlines depending on whether it is done with a new fixed number or if it is a portability.
O2 Spain
@o2es
@mateobien @vodafone_es The entire process, installation and change of company, will take between 7 and 9 working days. Regards.
August 28, 2024 • 15:37
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How long does it take to install O2 fiber?
If we are interested in contracting O2 services to have internet in our home and we want a new fixed number, the installation can take up to six working days to complete. The process is quite simple: once we have chosen the rate and made the contract, we will receive a call from the technician to arrange an appointment and then we will receive a SMS or email with the corresponding confirmation. When the day of installation arrives, the technician will only need two hours to have everything installed and working.
The same does not apply if we are going to port from a fixed number to another company. To minimize the waiting time, O2 will use a temporary fixed number and proceed with the installation. In these cases, O2 calculate a maximum time The time between installation and the change of company will take between seven and nine working days. Therefore, the waiting time may take a little longer than in the previous case.
What it depends on
But what does the deadline depend on? be longer or shorter? From O2 they indicate in their Web page that the duration of the process may vary depending on the volume of installations that the companies have pending at this time. In addition, since a technician is needed to be able to carry out the installation process, The availability of the technicians assigned to our area will also have an impact. Finally, the installation may also be delayed if problems arise with the installations or the pipes.
Remember that all the aforementioned deadlines will be significantly shortened if you come from Movistar and already have a fibre optic installation in your home with the blue operator. As they are two operators of the Telefónica group that share the same network and infrastructure, the change process is much simpler.
