Are you a Digi prepaid customer, are you traveling right now and have you forgotten to recharge your card? There are times when users who have a prepaid card do not renew their rate for some reason and do not remember that they have to do it monthly. In this case, if you have started your trip and are outside of Spain, you may be wondering if it is possible to recharge your card from any geographical location. The answer is simple: yes, you can.
Telecommunications companies usually have a solution for everything and, in this case, Digi is no exception. The Romanian operator offers great support to all its clients, so that they can be sure that their contracts and rates are safe in case they have any incident. The same happens with prepaid customers, who are covered with certain guarantees and you can rest assured if at some point they do not recharge their card and do not know the methods to do so.
Therefore, whether you travel abroad or if you are in Spanish territory, you can have access to the recharge at any time. One of the most used resources is to go directly to a Digi point of sale to have it recharged on the spot, but you probably won’t find any store when you are away, unless you are in Romania, where you may find one. If you find yourself in this situation, keep reading to learn about all the possibilities for recharging your Digi prepaid card.
Contract a prepaid rate
First of all, if you are not a Digi prepaid customer, you will need to purchase a card to be able to recharge it. To do this, you will have to go to a Digi point of sale that you can find at this website to see if it catches you close to where you live.
You can keep your number or create a new one. The next step is to recharge your card to enjoy your mobile data and calls until the end of the activation cycle, which is usually 30 days. However, you also have the option to change your contract rate to a prepaid rate.
Likewise, you can choose two modalities: pay for what you consume or choose a Digi Combo or Digi Unlimited rate with unlimited or limited minutes and data and forget about controlling what you pay.
How to recharge your Digi prepaid if you travel outside of Spain
Now that the summer holidays are approaching, you probably want to leave Spain to escape the heat. And if you are a Digi prepaid customer and have not reloaded your card, you can do so without any problem from anywhere you are located.
The card recharge procedure can be done from the device you prefer, be it your mobile phone, tablet or laptop. You just have to access the online recharge page, enter your Digi number and choose your rate. The only payment method is by bank card.
Another possibility is in the My DIGI application. To do this, you must first download it from the online stores of Android and iOS. Finally, you will have to enter your phone number and add the rate you want to recharge. Finally, you can call the toll-free customer service number from abroad, in case none of these options work for you, at the number 0034 642 642 642.